Terms of Service
Last updated: May 2026
Effective 1 May 2026. Last updated 9 May 2026.
1. Agreement to Terms
By using Cyrus ("Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.
2. Description of Service
Cyrus provides an AI-powered conversational agent platform for businesses. The Service includes a dashboard for managing agents, a widget for embedding on websites, and integrations with messaging channels.
3. Account Registration
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.
4. Acceptable Use
You agree not to use the Service to: transmit harmful content, violate laws, infringe intellectual property, harass others, or attempt to gain unauthorized access to systems.
5. Payment Terms
Paid plans are billed monthly or annually. Prices are as listed on the pricing page. We may change prices with 30 days notice.
6. Data Handling
We process your data as described in our Privacy Policy. You retain ownership of your content. We do not sell your data.
7. Termination
Either party may terminate at any time. On termination, your data is retained for 90 days then deleted.
8. Limitation of Liability
The Service is provided "as is." Our liability is limited to the amount you paid in the 12 months prior to the claim.
9. Governing Law
These Terms are governed by the laws of Malaysia.