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Ecommerce on Instagram.

How ecommerce businesses use AI agents on Instagram to automate customer conversations, capture leads, and book appointments.

Instagram capabilities for ecommerce.

Comment-to-DM triggers

Keyword-trigger auto-DMs from public comments on your posts.

Story mention auto-reply

When a customer mentions you in a story, agent sends a DM.

Ice-breakers

Pre-set quick questions when a DM thread is empty.

24-hour messaging window

Standard messaging window with Human Agent tag for outside-window replies.

Why Instagram wins for ecommerce.

Instagram is the channel where your ecommerce customers already are. Deploy your agent there and meet them where conversations happen naturally.

See ecommerce on other channels

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