Cyrus vs WATI
WATI is a WhatsApp-focused inbox. If WhatsApp is your only channel and you don't need AI-powered answers, WATI is simpler. If you need agent capabilities across channels, we're the fit.
Pick WATI if...
- • WhatsApp is literally your only channel
- • You need WhatsApp broadcast campaigns specifically
- • You want the simplest possible WhatsApp inbox
Pick Cyrus if...
- • You need web + WhatsApp + Instagram + more
- • You want AI that answers from your knowledge base
- • You need booking, lead capture, or order lookup built in
Feature comparison.
| Feature | Cyrus | WATI | Note |
|---|---|---|---|
| WhatsApp support | |||
| Other channels | |||
| RAG knowledge base | |||
| WhatsApp broadcasts | |||
| In-chat booking | |||
| Catalog integration |
Questions.
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